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    & Distribution

    Storage has never been so easy! Just EDI, call, email or fax us with delivery instructions, and we’ll take it from there… Read more

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    Next Day

    If your package had been on this plane, it would be there TODAY... not TOMORROW. Comet offers IMMEDIATE pick-up... Read more

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    Comet Delivery Services offers complete U.S. Customs bonded common carrier services. We get it there on time, every time. Read more

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    Customizes

    Comet Delivery offers powerful, meaningful & customized solutions for managing the complex challenges of your logistics. Read more

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Comet Delivery Exceeds Customer Expectations

An 18-wheeler loaded with precious cargo breaks down on one of the most dangerous interstates in the country. It sounds like a scene from the latest weekend blockbuster but this is no movie set. It’s just the next opportunity for Comet Delivery employees to prove why they’re the best in the business.

WHEN YOUR COMPANY STAKES ITS REPUTATION ON EXCELLENT CUSTOMER SERVICE, PERFORMING AMAZING LOGISTICAL FEATS COMES WITH THE TERRITORY.

JUST ASK HAYDEE, Comet Customer Service Specialist, who recently helped a client out of an especially tough spot — the middle of I-95:

“It was after hours when I got the call. A tractor-trailer driver carrying a full load on the way to Canada had blown a radiator hose on 1-95. He called Comet and we dispatched one of our drivers to pick-up a replacement part from an auto parts store. Our driver paid for the part and delivered it to the stranded trucker. We were able to do all of this in an hour!”

“The long-haul driver was really ecstatic that we were able to help him get on his way. If Comet hadn’t responded so quickly, it would’ve cost him at least another day in travel time and expenses,” she said.

“We get a lot of urgent calls like this but everyone at Comet is well-trained so we can handle anything that comes our way,” she added.

Read more about how Comet Delivery is exceeding customer expectations.

How Infrastructure Impacts Your Bottom-Line

One of the biggest challenges facing the transportation industry is right underneath our feet — literally.

The deterioration of our roads, highways and bridges has reached a tipping point, not just in South Florida but nationwide. Maintaining our infrastructure is critical for long-term success for any company that relies on a transportation network to conduct business.

WHY IS THE STATE OF OUR INFRASTRUCTURE SO IMPORTANT TO YOUR BOTTOM-LINE? CONSIDER THAT IF ROADS ARE NOT PROPERLY MAINTAINED, DELIVERY OF GOODS SLOWS DOWN, ESPECIALLY IF DRIVERS NEED TO DIVERT OR ALTER ROUTES

Because drivers are compensated for their time on the roads, delivery costs go up. More wear-and-tear on vehicles due to poor road conditions also increases operating expenses. The end result is that companies pay more to transport goods and those costs are inevitably passed on to the consumer in the form of higher prices.

So what is the real cost of failing to maintain our transportation infrastructure? The numbers are staggering.

One report by the American Society of Civil Engineers, “Failure to Act: The Economic Impact of Current Investment Trends in Surface Transportation Infrastructure,” states that in 2010 alone, “the poor condition of our highways, railroads, bridges, and transit systems cost $130 billion. This sum represents the higher operating costs of running vehicles on poor facilities, the expense of damages to vehicles inflicted by crumbling infrastructure, the value of the time wasted by travelers, and the added cost of repairing or replacing facilities after they have deteriorated or collapsed, rather than maintaining them in good condition.” (http://www.America2050.org)

One of the inherent limitations is there are a finite number of roads that exist and we can only pave and widen so much. So, how can we do more? One strategy that can make a significant impact is to support mass transit. Less cars on the road will reduce pollution, decrease highway maintenance costs and ultimately save consumers time and money.

One initiative that I believe will make a difference in our region is All Aboard Florida,

an intercity passenger rail project being developed by Florida East Coast
Industries, LLC (FECI). The project will connect Miami to Orlando with intermediate stations in Fort Lauderdale and West Palm Beach.

Stay tuned for future posts on the transportation issues that impact your business and your customers.