Our couriers conduct themselves with the utmost professionalism. You can rely on them to deliver important documents securely and confidentially, personally protecting them until they’re safely delivered to their destination. We can provide you with instant proof of delivery via email, the moment your shipments reach their destination.
Then simply call, fax or email us with delivery instructions. Comet knows warehousing and distribution. Our decades of experience as a leader says we can custom-tailor a program to fit ALL your requirements. With Comet as your partner, you have
...you get ready for your customers. At Comet, we understand your critical scheduling needs. From grand openings to remodeling projects, our retail fixture transport services will ensure your store is customer-ready. We’re experts at moving and storing your fixtures while protecting your investment.
...Comet has been recognized in the delivery industry as a leader and innovator of custom designed delivery schedules.
We operate 7 days on a 24-hour schedule. Our personnel are specially trained to handle ALL your requirements including local and national deliveries, warehousing and distribution, as well as same day, next day, or pre-scheduled deliveries.
In our business, we know every minute counts. That’s why Comet is upgrading its computer system to deliver even faster, more efficient service to our customers.
“We’re installing a totally new software package which encompasses powerful customer service, order-taking and dispatch service solutions,” said Mark Seltzer, who is spearheading the migration.
“This will allow us to further enhance our unparalleled attention to detail on each and every order, 24 hours a day, 7 days a week, 365 days a year,” he said.
The new system will enable Comet to provide infinite customization to meet the unique needs of each client. For example, we can upload entire spreadsheets of deliveries and route them to the respective drivers. We can also add templates for specific customer directives.
HERE ARE JUST A FEW OF THE ADVANTAGES CLIENTS CAN EXPECT:
Visual GPS tracking of the drivers on maps
Customized order entry for each client
Customized reporting functions
Automated status updates on any mobile device including phones and tablets
Signature capture at delivery in real-time
Scheduled for completion in late Fall 2015, the system upgrade utilizes leading edge technology to provide Comet’s customers with an unprecedented level of service.
Mark, who recently joined Comet, graduated from the University of Tampa with a bachelor’s degree in Criminology. Previously, he worked with Hellmann International, one of the world’s leading freight forwarders, to help identify the root cause of missing and damaged cargo and streamline the import
of customers’ merchandise.
“We are looking forward to great things from Mark,” said Steven Seltzer, president of Comet Delivery Services. “With his experience in international trade, he will be able to assist us as we continue to grow that side of the business while we continue to super- service our domestic clients.”
An 18-wheeler loaded with precious cargo breaks down on one of the most dangerous interstates in the country. It sounds like a scene from the latest weekend blockbuster but this is no movie set. It’s just the next opportunity for Comet Delivery employees to prove why they’re the best in the business.
WHEN YOUR COMPANY STAKES ITS REPUTATION ON EXCELLENT CUSTOMER SERVICE, PERFORMING AMAZING LOGISTICAL FEATS COMES WITH THE TERRITORY.
JUST ASK HAYDEE, Comet Customer Service Specialist, who recently helped a client out of an especially tough spot — the middle of I-95:
“It was after hours when I got the call. A tractor-trailer driver carrying a full load on the way to Canada had blown a radiator hose on 1-95. He called Comet and we dispatched one of our drivers to pick-up a replacement part from an auto parts store. Our driver paid for the part and delivered it to the stranded trucker. We were able to do all of this in an hour!”
“The long-haul driver was really ecstatic that we were able to help him get on his way. If Comet hadn’t responded so quickly, it would’ve cost him at least another day in travel time and expenses,” she said.
“We get a lot of urgent calls like this but everyone at Comet is well-trained so we can handle anything that comes our way,” she added.
One of the biggest challenges facing the transportation industry is right underneath our feet — literally.
The deterioration of our roads, highways and bridges has reached a tipping point, not just in South Florida but nationwide. Maintaining our infrastructure is critical for long-term success for any company that relies on a transportation network to conduct business.
WHY IS THE STATE OF OUR INFRASTRUCTURE SO IMPORTANT TO YOUR BOTTOM-LINE? CONSIDER THAT IF ROADS ARE NOT PROPERLY MAINTAINED, DELIVERY OF GOODS SLOWS DOWN, ESPECIALLY IF DRIVERS NEED TO DIVERT OR ALTER ROUTES
Because drivers are compensated for their time on the roads, delivery costs go up. More wear-and-tear on vehicles due to poor road conditions also increases operating expenses. The end result is that companies pay more to transport goods and those costs are inevitably passed on to the consumer in the form of higher prices.
So what is the real cost of failing to maintain our transportation infrastructure? The numbers are staggering.
One report by the American Society of Civil Engineers, “Failure to Act: The Economic Impact of Current Investment Trends in Surface Transportation Infrastructure,” states that in 2010 alone, “the poor condition of our highways, railroads, bridges, and transit systems cost $130 billion. This sum represents the higher operating costs of running vehicles on poor facilities, the expense of damages to vehicles inflicted by crumbling infrastructure, the value of the time wasted by travelers, and the added cost of repairing or replacing facilities after they have deteriorated or collapsed, rather than maintaining them in good condition.” (http://www.America2050.org)
One of the inherent limitations is there are a finite number of roads that exist and we can only pave and widen so much. So, how can we do more? One strategy that can make a significant impact is to support mass transit. Less cars on the road will reduce pollution, decrease highway maintenance costs and ultimately save consumers time and money.
an intercity passenger rail project being developed by Florida East Coast
Industries, LLC (FECI). The project will connect Miami to Orlando with intermediate stations in Fort Lauderdale and West Palm Beach.
Stay tuned for future posts on the transportation issues that impact your business and your customers.